Question 1

What is a “project takeover” in home technology?

Accepted Answer

A project takeover is when Integration Controls assumes responsibility for an existing smart home or AV system that another contractor installed. We document what’s in place, correct reliability issues, standardize programming, and create a plan for ongoing support. The goal is a stable, easy‑to‑use system—without starting from scratch.

Question 2

When should I consider a system upgrade instead of a full replacement?

Accepted Answer

Choose an upgrade when the core infrastructure (wiring, racks, speakers, lighting loads) is solid but software, control hardware, or network gear is outdated. We often keep existing wiring and quality components, then modernize controllers, processors, Wi‑Fi, and apps to improve speed, stability, and features—delivering a big performance jump with less disruption.

Question 3

Can you take over systems built on Control4, Savant, or Crestron Home?

Accepted Answer

Yes. Integration Controls regularly supports and upgrades Control4, Savant, and Crestron Home systems, along with integrated solutions that include Josh.ai for voice control. We assess licenses, firmware, drivers, and programming to ensure a smooth handoff, then streamline the experience under a single, intuitive interface.

Question 4

What does your takeover and upgrade process look like?

Accepted Answer

We start with a discovery visit to evaluate equipment, wiring, networking, and programming. Next, we provide a clear scope: what to keep, what to update, and what to retire. After approval, we standardize the network, update firmware, refine programming and scenes, clean up racks, label everything, and test thoroughly. You’ll get documentation and training, plus options for ongoing service.

Question 5

Will you fix reliability issues like slow apps, dropped audio, or scenes that don’t run?

Accepted Answer

That’s the priority. Most “unreliable” systems suffer from weak networking, outdated firmware, mis‑matched drivers, or inconsistent programming. By stabilizing the network, updating core components, and simplifying control logic, we resolve common issues like laggy apps, audio cutouts, unresponsive keypads, and schedules or scenes that fail.

Question 6

How do you handle systems installed by another company that’s no longer available?

Accepted Answer

We specialize in taking over projects where the original installer has closed, moved, or isn’t responsive. Our team reverse‑engineers the system, gathers or recreates programming where possible, documents every component, and brings the system up to current standards. From there, we provide a support plan so future updates and service are proactive—not painful.

Integration Controls

Project Takeover: Smart Home System Rescue in St. Louis

Project Takeover & System Upgrades

Frequently Asked Questions (FAQ)

Get personalized guidance from a smart home specialist.

Testimonials

Our team will be a great addition to your home!